Glossary

Supplier quality workflow

A supplier quality workflow is the structured process for managing supplier-related quality activities and records.

A supplier quality workflow is the structured process used to manage quality-related activities, decisions, records, and follow-up actions involving external suppliers. In manufacturing, it commonly connects supplier qualification, requirement flowdown, inspection results, nonconformance handling, corrective actions, and performance monitoring.

The workflow may involve procurement, quality, engineering, receiving inspection, production, and supplier contacts. It is often supported by QMS, ERP, MES, PLM, supplier portal, or inspection systems so that supplier quality data can be linked to purchase orders, part numbers, lots, certificates, inspection records, and production use.

A supplier quality workflow is not the same as general purchasing workflow. Purchasing focuses on commercial and ordering activities, while supplier quality focuses on whether supplied materials, parts, services, and documentation meet defined requirements. The two workflows often interact, especially for supplier approval, incoming inspection, source inspection, nonconforming material, supplier corrective action requests, and supplier scorecards.

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