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Frequently asked questions

Everything you need to know about the product and billing.
How can we connect supplier nonconformance data to our internal quality and work order records?
Link supplier NCRs to the exact internal work orders that would have used the part to prevent accidental use and support accurate root cause analysis.
How does supplier work order coordination improve traceability and audit readiness?
It creates a clean documentation chain from sub tier production through final assembly, which auditors love and customers trust.
What information should suppliers see about our work orders, and what should we see about theirs?
Suppliers see what they need to deliver correctly. You see what you need to verify quality and timing.
How can we gain better visibility into supplier work orders without forcing them to change systems completely?
Give suppliers a lightweight portal where they can share status and documents without replacing their internal systems.
How does Connect981 act as a bridge between ERP, MES, and the shopfloor?
Connect981 pulls planning data from ERP, enhances it with controlled instructions, captures execution data, and syncs everything back without replacing core systems.
How does integrated work order data improve scheduling, capacity planning, and reporting?
Integrated data gives planners accurate run times, real bottlenecks, and reliable load planning instead of guesswork.
Which work order status fields matter most for real time visibility across systems?
Released, in progress, on hold, waiting on material, and completed. These fields give an honest picture of what is happening right now.
How can aerospace organizations improve work order integration without replacing their ERP or MES?
Use a connection layer that syncs and cleans data instead of starting a long system replacement project.
What information should flow between ERP, MES, and an operations platform for work order control?
Work orders, routings, materials, status updates, and quality results must flow cleanly between systems to keep planning and execution in sync.
How does Connect981 handle defect logging, root cause analysis, and corrective action tracking?
Connect981 provides a structured NCR workflow that links defects, analysis, and corrective actions directly to the work order where the issue began.
How do nonconformance trends feed into broader continuous improvement programs?
Trends reveal weak points in processes, materials, and training, giving teams a clear direction for improvement.
What is the best way to ensure corrective actions actually change work instructions and routing?
Connect corrective actions to document control so every approved fix triggers real process changes, not temporary workarounds.
How can aerospace teams structure nonconformance workflows to support AS9100 and customer audits?
Use clear stages, controlled templates, and documented approvals so every NCR tells a complete, auditable story.
Why is it important to link nonconformance reports directly to specific work orders and operations?
Linking NCRs to the exact work order step makes root cause analysis accurate and prevents defects from getting lost in the system.
How does Connect981 manage digital work instructions for both manufacturing and MRO work?
Connect981 uses a single controlled workflow engine to deliver clear instructions for both build and repair work, with the extra structure MRO tasks require.
What data should be captured inside a digital work instruction to support traceability?
Capture who did the work, when they did it, which materials they used, and which inspections they completed. That is the foundation of aerospace traceability.
How can we roll out digital work instructions without disrupting current production lines?
Start with a focused pilot, build operator confidence, and expand in phases so the rollout supports production instead of slowing it down.
How do digital work instructions stay in sync with engineering changes and configuration updates?
They update automatically from controlled engineering sources, so the shop always sees the latest approved revision without juggling versions.
What makes digital work instructions more effective than paper packets in aerospace operations?
Digital work instructions give operators clear, current, and structured guidance that paper packets simply cannot match. They reduce confusion, shrink errors, and make it easier for teams to follow the right process the first time.
How does Connect981 improve work order control without replacing our existing ERP or MES?
Connect981 overlays your existing ERP and MES to add real-time work order visibility, better instructions, traceability, and quality control without forcing a rip-and-replace.
How should work orders connect to quality, traceability, and regulatory documentation?
Work orders must directly link to quality steps, traceability data, certifications, and regulatory documents so the entire build becomes fully auditable.
What are the core elements of an effective aerospace work order management system?
A strong aerospace work order system includes controlled instructions, linked quality steps, material traceability, revision control, electronic sign-offs, and real-time visibility.
How do poor work order processes lead directly to delays, rework, and compliance issues?
Weak work order processes cause missing data, incorrect routing, unclear instructions, and lost traceability. These issues turn into delays, rework, audit failures, and customer complaints.
What is work order management in aerospace manufacturing and MRO, and how is it different from other industries?
Work order management in aerospace and MRO controls every step of how a part or assembly is built, repaired, inspected, and documented. It’s stricter than most industries because every action must be traceable, auditable, and tied to regulatory requiremen
What are the 5 D’s of digital transformation?
The 5 D’s are: Discover, Design, Develop, Deploy, and Drive. They describe the lifecycle of planning, implementing, and sustaining digital change.
What are the 5 main areas of digital transformation?
The five main areas are: customer experience, operations, business models, culture and organization, and data/technology infrastructure.
What are the 4 types of digital transformation?
The four types of digital transformation are: process transformation, business model transformation, domain transformation, and organizational or cultural transformation.
What is the digital transformation of the industry?
Digital transformation in aerospace means replacing spreadsheets and paper with connected, data-driven systems that improve quality, speed, compliance, and visibility across production and the supply chain.
What is defense and space manufacturing?
Defense and space manufacturing builds the equipment, vehicles, electronics, and systems used in national defense and space missions, from satellites to military aircraft.
What does aerospace manufacturing do?
Aerospace manufacturing designs and builds aircraft, spacecraft, engines, and precision components, using strict processes that ensure safety, reliability, and traceability.
Is Aerospace & Defense Review a legitimate magazine?
Aerospace & Defense Review is a real industry publication, though it focuses heavily on sponsored content and pay-to-feature opportunities. It’s legitimate, but not an independent journal.
What is the aerospace manufacturing and defense industry?
The aerospace and defense industry builds the aircraft, spacecraft, engines, materials, and technologies used in commercial aviation, space exploration, and national defense. It combines high-precision engineering with strict regulatory and quality standa
How does C 981 help fight shadow IT?
By giving teams a secure way to create the tools they need without going outside the system.
How does reducing custom development in the information system lower costs?
Because custom code is expensive to build, maintain, and modify.
How does giving operational teams their own digital toolbox help performance?
It lets the people who know the work best solve problems directly.
Why shouldn’t the ERP handle all digital needs on the shop floor?
Because ERP systems were never meant to support flexible, fast changing operational workflows.
Why do factory managers spend so much time looking for information?
Because most factories rely on outdated systems that scatter data across multiple tools.
Why is C 981’s approach more realistic for the industrial majority?
Because it adapts to existing workflows instead of forcing new ones.
How does frontline-focused digitalization help site leaders?
By giving them reliable data they can trust and act on.
Why is the operator experience critical to successful digitalization?
Because operators generate the data that powers every improvement.
Why is a simple digital platform more effective than a large all-in-one solution?
Because simplicity increases adoption and delivers faster results.
Why do most industrial SMEs feel excluded from digital transformation programs?
Because most solutions are built for OEM-level IT maturity, not for real factory constraints.
How can technology empower non-technical workers on the shop floor?
By giving them tools that let them build and improve processes without writing code.
Why is aerospace the ideal starting point for “factory of now” solutions?
Because demand is rising while production capacity is stuck, creating massive pressure to modernize.
Why does bottom-up adoption work better than top-down initiatives in manufacturing?
Because workers adopt tools they find useful, not tools they are told to use.
What is “pilot purgatory,” and why do so many manufacturing tech projects get stuck there?
Most pilots never scale because they are designed top-down instead of aligning with real shop floor needs.
Why is the “factory of the future” no longer a realistic goal?
Because the future is too unpredictable, and companies need solutions that create value today.
What else do companies need besides better technology to win the talent war?
They need better pay, better culture, better communication, and a modern narrative about manufacturing.
Why does accessibility to technology matter for talent retention?
Because workers stay longer when they feel supported, capable, and able to grow.
How can technology help bridge the talent gap?
By empowering more people to build solutions, share knowledge, and contribute to improvements.
What is “tribal knowledge” and why is it disappearing?
It is the informal, experience-based knowledge older workers hold, and it is being lost as they retire.
Why are younger workers avoiding manufacturing and aerospace?
Because the industry feels outdated compared to the digital, creative, and flexible environments Gen Z and Gen Alpha prefer.
How can companies build on the momentum created by zero tariffs?
By reducing internal barriers the same way governments reduced external ones.
What does tariff alignment mean for sustainability in aerospace?
It simplifies sourcing and encourages more efficient production cycles.
How does AI support collaboration across global aerospace teams?
It improves visibility, speeds up decisions, and connects experts across sites.
What risks remain even with zero tariffs in place?
The real risks come from disconnected systems, not tariffs.
How do zero tariffs actually benefit aerospace manufacturers?
They remove friction and help suppliers coordinate faster.
What does a “third way” for industrial digitalization look like?
A toolset that empowers the shop floor to create solutions without needing heavy IT support.
Why is multiplying SaaS tools not a real solution?
Because it increases complexity instead of reducing it.
What makes large digital programs so difficult for SMEs?
They require time, money, and IT expertise that SMEs rarely have.
Why is Excel still so dominant on the shop floor?
Because it is simple, flexible, and always available.
Why do digital transformation projects fail in industrial SMEs?
They fail because the tools are too complex, the integrations are too heavy, and the solutions do not match the daily reality of production.
What should I expect during troubleshooting and onboarding?
Our team provides dedicated support during onboarding and troubleshooting.
What are the benefits of C-981 for operations, quality, and supplier management?
C-981 enhances operational efficiency, quality control, and supplier collaboration.
What is the pricing and implementation process for C-981?
Pricing varies based on the specific needs and scale of implementation.
How does C-981 ensure data privacy and security?
C-981 employs advanced security protocols to protect sensitive data.
What is C-981?
C-981 is a data connectivity platform designed for aerospace and advanced manufacturing.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
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