Glossary

Return to supplier

Return to supplier is the controlled process of sending received material back to its supplier.

Return to supplier is the controlled process of sending purchased or supplied material back to the supplier instead of releasing it for use in production. It commonly applies when material is nonconforming, damaged, incorrectly shipped, over-supplied, expired, or otherwise unsuitable for the intended manufacturing or quality requirement.

In manufacturing systems, a return to supplier transaction often links receiving inspection, inventory status, purchase order data, supplier lot or batch traceability, and quality records. It may be initiated from a nonconformance record, material review decision, receiving discrepancy, or supplier authorization process such as an RMA.

Return to supplier should not be confused with internal rework, repair, scrap, or use-as-is disposition. It is a material and quality disposition that removes or segregates the item from usable stock and sends it back to the supplier; it does not, by itself, imply supplier corrective action, financial recovery, or formal closure of a quality issue.

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