In regulated manufacturing and quality management contexts, the safest approach is to treat this as a style and consistency question, not a compliance question.
In common usage:
For your QMS and operational documentation, the key point is consistency:
If your systems already mix terms (for example, legacy MES uses “Non-Conformance” and newer QMS uses “Nonconformity”), change control and validation requirements may make it impractical to force a full cleanup. In that case, define a clear mapping in your procedures so it is obvious to auditors and users that these labels refer to the same underlying concept.
So, “non-conformance” may be hyphenated, but it does not have to be. Choose one convention, align it with the main standards you follow where practical, and keep it consistent across your documentation and systems.
Whether you're managing 1 site or 100, Connect 981 adapts to your environment and scales with your needs—without the complexity of traditional systems.
Whether you're managing 1 site or 100, C-981 adapts to your environment and scales with your needs—without the complexity of traditional systems.